Terms of Service
Domariocasa (referred to as “we”, “us”, or “our service”)
1. Overview
These Terms of Service govern the use of the Domariocasa online store and all related services. By accessing or using our website, users agree to comply with the conditions outlined in this document.
2. Eligibility to use the service
By using this platform, users confirm that they understand and accept these terms. If any part of the terms is not accepted, the service should not be used.
3. Website usage rules
Users agree not to misuse the platform, interfere with its operation, or attempt unauthorized access to any part of the system. We reserve the right to restrict access in case of improper use.
4. User account responsibilities
Where account registration is required, users must provide accurate information and keep it updated.
Users are fully responsible for safeguarding their login credentials and all activity under their account.
5. Product information
We strive to ensure that product descriptions, availability, and specifications are accurate.
However, updates, corrections, or technical discrepancies may occur. Information may be adjusted before order confirmation when necessary.
6. Order process
Placing an order represents an intent to purchase.
An order is only considered accepted once it has been confirmed by us.
We reserve the right to refuse or cancel orders before shipment in cases of system errors or stock-related issues.
7. Payment processing
Payments are processed through secure third-party payment providers.
We do not store full payment card details.
All transactions must be completed using the available payment methods at checkout.
8. Shipping and delivery
Orders are processed after confirmation and then dispatched for delivery.
- Order preparation time: 2–3 business days
- Estimated delivery time: 5–10 business days
- Tracking information: provided when available
Delivery times are estimates and may vary depending on logistics conditions and carrier performance.
9. Order cancellation policy
Orders may only be canceled before they enter the fulfillment stage.
- Recommended cancellation window: within 48 hours after purchase
- Processing time for requests: 24–48 hours
- Once processing or shipping has started, cancellation is no longer guaranteed
In some cases, partial solutions may be offered depending on order status.
10. Returns and exchanges
Requests for returns or exchanges must be submitted within 28 days of delivery.
- Review period: 1–3 business days
- Items must be returned in acceptable condition for inspection
Once approved, the return process will be initiated accordingly.
11. Refunds
Approved refunds will be issued to the original payment method.
- Processing time: 2–3 business days
Actual timing may vary depending on financial institutions or payment providers.
12. Privacy and data handling
Personal data is collected only for order processing and service improvement purposes.
Appropriate security measures are applied to protect user information from unauthorized access or misuse.
13. Intellectual property
All content on this website, including text, images, and layout, is protected.
No part may be copied, reproduced, or distributed without authorization.
14. Service availability and limitations
We do not guarantee uninterrupted or error-free service. Temporary interruptions may occur due to technical or external factors beyond our control.
15. Updates to terms
We may update these Terms of Service from time to time. Changes take effect once published on the website. Continued use of the service constitutes acceptance of the updated version.
16. Governing law and disputes
These Terms are governed by applicable laws in the United States. In the event of a dispute, we aim to resolve it through amicable negotiation where possible.
17. Contact information
For customer support or inquiries:
Address: 54 Walton Rd, Wiggins MS 39577, United States
E-mail: care@domariocasa.com
Telephone：+1 (601) 928-8025
Opening hours: Monday to Friday, 9:00 a.m. to 6:00 p.m. (CTZ)