Shipping policy

This Shipping Policy applies to all orders placed through the Domariocasa online store. It provides clear information regarding delivery terms for customers located in the United States and Germany, in accordance with applicable consumer protection and e-commerce regulations.

Delivery Coverage

We currently ship to the following regions only:

  • United States

  • Germany

Orders placed with delivery addresses outside these regions cannot be processed at this time.

Shipping Fees

Shipping costs are automatically calculated at checkout based on the total order value:

  • Orders under 110.35 USD → shipping fee 10.88 USD

  • Orders equal to or above 110.35 USD → free shipping

The total amount displayed at checkout includes all applicable charges. No additional fees will be charged after order confirmation.

Order Processing Time

Once payment has been successfully confirmed, your order enters the preparation stage.

The standard processing time is 2–3 business days.

During this stage, we carefully review the order, verify inventory availability, prepare items, perform quality checks, and complete packaging prior to dispatch.

Orders placed on weekends or public holidays will be processed on the next available business day.

Delivery Time

After dispatch, the estimated delivery time is 5–10 business days, depending on the destination and logistics conditions.

Please note that delivery times are estimates and may vary due to carrier delays, seasonal demand, or other external factors beyond our control.

Shipping Partners

We cooperate with trusted international carriers, including:

  • DHL

  • UPS

  • FedEx

The final carrier may vary depending on destination and package size.

Shipment Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information.

You can use the tracking number provided to monitor your shipment in real time.

Receiving Your Order

We recommend inspecting your package upon delivery to ensure it arrives in good condition.

If you notice any damage or issues, please contact our customer support team as soon as possible with relevant details so we can assist you promptly.

Important Notes

Please note that order modifications or cancellations may not be possible once the preparation stage has begun.

Customers are responsible for providing accurate and complete shipping information. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Domariocasa is not liable for delays caused by circumstances beyond our control, including but not limited to weather conditions, carrier disruptions, or other force majeure events.

Customer Support

If you have any questions regarding your order, please contact our support team:

Address: 54 Walton Rd, Wiggins MS 39577, United States

E-mail: care@domariocasa.com

Telephone: +1 (601) 928-8025

Opening hours: Monday to Friday, 9:00 a.m. to 6:00 p.m. (CTZ)