Versand

This Shipping Policy applies to all orders placed through the Domariocasa online store. It outlines the delivery terms for customers located in the United States and Germany, in accordance with applicable consumer protection and e-commerce regulations.

Delivery Coverage

We currently ship to the following regions:

United States
Germany

Orders with delivery addresses outside these regions cannot be processed at this time.

Shipping Fees

Shipping costs are automatically calculated at checkout based on the total order value:

Orders under 110.35 USD → shipping fee 10.88 USD
Orders equal to or above 115.35 USD → free shipping

The final amount shown at checkout includes all applicable charges. No additional fees will be added after purchase confirmation.

Order Processing Time

Once payment is successfully confirmed, the order enters the preparation stage.

The standard processing time is 2–3 business days.

During this period, the order is reviewed, inventory is checked, items are prepared, quality control is performed, and packaging is completed before dispatch.

Orders placed on weekends or public holidays are processed on the next business day.

Delivery Time

After dispatch, estimated delivery time is 5–10 business days, depending on the destination and logistics conditions.

Delivery times are estimates and may vary due to carrier delays, seasonal demand, or external factors beyond our control.

Shipping Partners

We work with reliable international carriers, including:

DHL
UPS
FedEx

The shipping carrier may vary depending on the destination and package size.

Shipment Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking details.

You can use the tracking number to monitor the status of your shipment in real time.

Receiving Your Order

We recommend inspecting your package upon delivery to ensure it arrives in good condition.

If any damage or issues are detected, please contact our customer support team promptly with relevant details so we can assist you.

Important Notes

Order modifications or cancellations may not be possible once the preparation stage has begun.

Customers are responsible for providing accurate shipping information. We are not liable for delays or failed deliveries caused by incorrect or incomplete addresses.

Domariocasa is not responsible for delays caused by circumstances beyond our control, including weather events, carrier disruptions, or other force majeure situations.